At Brokers Inc, we believe in providing our clients with a high-quality, bespoke service that stands the test of time.
This is something we pride ourselves on and a fundamental part of our values. Our aim is to understand your needs and recommend suitable cover. We explain our role, remuneration and relevant insurer arrangements in our terms of business.
We explain insurance in plain English, including the main benefits, limits, conditions and exclusions. If anything is unclear, please ask us to explain it before deciding whether to proceed.
The Brokers Inc story
Brokers Incorporated Limited was incorporated in 2012. Trading as Brokers Inc, our team provides a personal insurance broking service from Basildon, Essex, supporting clients locally and across the UK.
With a company history dating back to 2012, we have the knowledge to support your insurance needs now and in the future. Our established team of insurance specialists has many years of combined experience. They have the expertise and willingness to think outside the box to provide you with a completely personalised service.
Our head office is in the south of England. We support local businesses and provide insurance solutions for companies across the UK.
The customer comes first
We wanted to provide our clients with something a little bit different from other brokers. That’s why our founders created a flat structure where our senior management are both visible to clients and get stuck in across all areas of the business.
Our structure keeps senior managers involved in day-to-day work and gives the team access to their experience. Everyone shares a commitment to understanding your needs and finding suitable insurance options. It also allows our management to oversee our operations and share their wisdom with the whole team, so we can offer you a market-leading approach.
As businesses’ needs evolve in the digital era, we’re always looking for new, innovative ways in which we can deliver a cutting-edge service that stands out and supports our clients’ growth and development plans.
MEET THE TEAM
Real people. Here for you.
Management team
Ben Reynolds
Director
Over 10 years of experience • UK-wide clients
Essex, Greater London, Surrey, Suffolk, Kent and Hertfordshire
Local towns
Basildon, Brentwood, Dartford, Guildford, Ipswich, St Albans.
Ben Reynolds
Ben works with clients across the UK, combining nationwide support with in-person meetings and regular insurance reviews. His regional coverage includes Essex, Greater London, Surrey, Suffolk, Kent and Hertfordshire.
With over 10 years in the industry, including experience with independent and Lloyd’s brokers, Ben brings a broad understanding of complex commercial risks. His specialisms include high-hazard trades such as scaffolding, roofing and steel fabrication contracting, alongside civil engineering projects.
Ben takes time to understand how each business operates, helping clients review their requirements and understand the cover, limits and conditions available.
Mike Smith
Chairman
Over 40 years of insurance experience
Kent, West Yorkshire, North Yorkshire and Hampshire
Local towns
Maidstone, Tunbridge Wells, Leeds, York, Winchester, Basingstoke.
Mike Smith
Mike brings over 40 years of insurance experience, having started his career in Leeds in 1983. His regional coverage includes Kent, West Yorkshire, North Yorkshire and Hampshire, supported by a career across broking, underwriting agencies and insurers.
As Chairman, Mike draws on his experience in senior leadership roles to support the team’s development and the service Brokers Inc provides. His focus is on sharing knowledge, encouraging professionalism and helping colleagues build lasting client relationships.
Emma brings 25 years of insurance experience to her work with clients across Essex and Greater London.
She takes time to understand each client’s requirements and helps them review insurance options, explaining the cover, limits and exclusions in plain English. Her approach centres on personal service and building lasting relationships.
Outside work, Emma enjoys walking her dogs and spending time with family and friends.
Josh works with businesses across Greater London and Essex. He brings 4 years of insurance experience to his role. Having progressed from account handling into broking, he understands the importance of clear communication and getting the details right.
His main areas of focus are fleet and liability insurance. Josh helps clients explain their activities, review their requirements and understand the options available as their businesses develop.
Jimmy works with clients across Essex, drawing on 5 years of insurance experience. He takes time to understand the people behind each business and the risks they face.
His specialisms include combined liability, commercial combined and fleet insurance. Jimmy helps clients review their cover and understand how available policies fit their business activities.
Ben Reynolds
Director
Over 10 years of experience • UK-wide clients
Essex, Greater London, Surrey, Suffolk, Kent and Hertfordshire
Local towns
Basildon, Brentwood, Dartford, Guildford, Ipswich, St Albans.
Ben Reynolds
Ben works with clients across the UK, combining nationwide support with in-person meetings and regular insurance reviews. His regional coverage includes Essex, Greater London, Surrey, Suffolk, Kent and Hertfordshire.
With over 10 years in the industry, including experience with independent and Lloyd’s brokers, Ben brings a broad understanding of complex commercial risks. His specialisms include high-hazard trades such as scaffolding, roofing and steel fabrication contracting, alongside civil engineering projects.
Ben takes time to understand how each business operates, helping clients review their requirements and understand the cover, limits and conditions available.
Sam Champness
Insurance Broker
5 years of insurance experience
Essex
Local towns
South Woodham Ferrers, Chelmsford, Maldon, Rochford.
Sam Champness
Sam supports clients across Essex, bringing 5 years of insurance experience and a personal approach to each conversation.
He specialises in events, leisure and entertainment insurance, with experience in property, car and fleet cover. Sam enjoys building long-term relationships and helping clients explore options for unusual or challenging risks.
Billy is a new broker supporting businesses across Essex. He is developing his insurance knowledge alongside the wider Brokers Inc team.
His focus is on getting to know local businesses, understanding their requirements and helping them start a conversation about their insurance. Billy works with experienced colleagues to support clients as their enquiries progress.
Operations team
Jenna Lumer
Account Handler
Jenna Lumer
Jenna has been with Brokers Incorporated for around two years and is developing her knowledge across all aspects of commercial lines policies. She is looking to begin her CII Diploma soon.
Her day-to-day role includes assisting brokers with renewals for large property portfolios and fleets, as well as engineering and liability policies.
As part of the operations team, she also helps with accounts and compliance.
Emma brings 25 years of insurance experience to her work with clients across Essex and Greater London.
She takes time to understand each client’s requirements and helps them review insurance options, explaining the cover, limits and exclusions in plain English. Her approach centres on personal service and building lasting relationships.
Outside work, Emma enjoys walking her dogs and spending time with family and friends.
Eliza Cox
Account Handler
Eliza Cox
Eliza enjoys the variety of her role as an Account Handler, from managing different accounts to solving problems and taking on new challenges.
She values the opportunities to keep learning and develop her career in insurance.
Outside work, Eliza enjoys reading, particularly fantasy and romance novels.
Sales and marketing
Samuel Beck
Sales and marketing
Samuel Beck
Samuel has recently completed sixth form with all of his A levels and is beginning his career in insurance.
He has started by developing Brokers Inc’s social media content, building this website, generating leads, developing sales pipelines and managing prospective client data.
SR
Sianni Reynolds
Sales and marketing
Sianni Reynolds
Sianni is the newest addition to the Brokers Inc team. Working in sales and marketing, she is developing her skills and knowledge in the insurance industry.
OUR SPECIALIST AREAS
Broad cover. Specialist knowledge.
Different risks need different expertise. Our team members specialise in distinct areas of insurance, combining hands-on industry experience with specialist schemes and relationships with leading UK insurers. That gives you a broad range of options, supported by people who understand the detail.
Specialists in complex commercial risks
We specialise in understanding businesses whose work does not fit a standard description. From high-hazard contracting to specialist manufacturing and transport operations, our brokers get to know your activities, contractual responsibilities and exposures so they can present your risk clearly to insurers.
Our property specialists look beyond the buildings themselves. Whether your interests involve residential, commercial or mixed portfolios, we review occupancies, rebuilding values and rental income to help you understand how the available insurance fits your responsibilities.
We bring a specialist approach to personal insurance where individual circumstances need closer attention. From high-value homes and possessions to private medical cover, we help you compare options around your lifestyle and priorities, explaining the details that matter.
Our specialisms sit within a wider insurance service. If your requirements cross several areas or involve an unusual risk, we bring the relevant colleagues together to explore the options with you.
